New Build Warranty Inspection
Get a documented defect list while your builder's warranty obligations are still active, and have repairs completed at no cost to you.
- Same-day report (subject to access and availability)
- Upfront pricing
- 12 months free advice
On-site ~1hr · Report same day (subject to access and availability)
What's in your new build warranty inspection
Included
- Full internal and external inspection
- Structural settlement assessment
- Moisture and drainage evaluation
- Fixture and fitting condition check
- Documented warranty claim report
- 12 months FREE advice
Our inspectors document every accessible element on site with photo evidence and severity ratings.
Real defects our inspectors have flagged
What we find when we walk a property
Every new build warranty inspection draws on the same indexed defect corpus, patterns our inspectors have catalogued across thousands of properties.
Across Perth and Sydney. Every report indexed.
Per property our inspectors document, photograph and severity-rate.
23,030 defects classified critical: items that affect structure, safety or value.
Source: SURE defect corpus, refreshed monthly
The process
- 1
Check your defect liability period end date
Review your building contract for the exact defect liability period. Book a few weeks before it closes to allow time for the inspection, claim submission, and builder response.
- 2
Inspector conducts a full scope assessment
Your SURE inspector assesses structural and non-structural elements, all services and appliances, and documents every defect that has emerged since handover.
- 3
Same-day report delivered
A detailed warranty claim document with photos and defect descriptions is emailed the same day, subject to access and availability.
- 4
Submit the report to your builder as a warranty claim
The report is formatted as a formal warranty claim. Each defect is photographed, located, and referenced so the builder can assign trades and track rectification.
See exactly what you get before you book
Our new build warranty inspection report includes annotated photos, severity ratings, AS 4349 references and actionable remediation advice. Written in plain language so you can act on it the day you receive it.
- Photo evidence per finding
- Severity rated: critical, moderate, cosmetic
- Australian Standards cross-referenced
- Remediation guidance you can quote
Common defects we find on new build warranty inspections
Patterns indexed across the Perth and Sydney corpus. These are the types of findings you might see in your own report.
External wall settlement cracking
Stepped or diagonal cracking in brickwork or render that emerges 6–12 months post-handover as foundations and soils equilibrate.
Failed waterproofing membrane
Shower and wet-area membrane failures that become evident once the property has been occupied and water-tested by daily use.
About a new build warranty inspection
The warranty inspection is conducted towards the end of your defect liability period. The period differs by state and contract: typically 6-12 months in WA and 13 weeks in NSW, but check your contract for the exact date. The inspection documents every defect that has emerged since you moved in, before your builder’s warranty obligation expires.
New homes settle during their first year. This settlement reveals defects that were not visible at practical completion: wall and ceiling cracking from foundation movement, door frames shifting out of square, grout failing in wet areas, drainage problems that only appear during heavy rain, and fixtures that loosen with normal use. These are all legitimate warranty items, and your builder is obligated to fix them at no cost to you, if they are documented before the liability period closes.
The value of this inspection
Defects rectified under warranty cost you nothing. The same defects identified after the warranty period close are your financial responsibility. A SURE warranty inspection typically costs a few hundred dollars and returns documented grounds for repairs that collectively can run to thousands. It is one of the most financially effective inspections a new homeowner can book.
The warranty inspection report is formatted as a formal warranty claim document. Each defect is photographed, located, and referenced to the relevant building standard or contract clause. The builder can accept and schedule rectification from the report directly. If informal resolution fails, the document supports escalation through your state’s building dispute process.
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About new build warranty inspection
When should I book a warranty inspection?
Book a few weeks before your defect liability period expires. The period differs by state and contract: typically 6-12 months in WA and 13 weeks in NSW, but your contract may specify a different timeframe. Check your building contract for the exact date, then book early enough to submit the claim before it closes.
What types of defects appear during the warranty period?
Defects that emerge after living in a new home typically include: settlement cracking in walls and ceilings, door and window alignment shifts, grout cracking in wet areas, plumbing issues that weren't apparent at handover, and drainage problems that only manifest during heavy rainfall.
Will the builder actually fix warranty defects?
Most builders honour warranty obligations when presented with a professional inspection report. The documented evidence makes it difficult to dispute, and the cost of rectification is typically far less than the cost of a regulatory complaint or legal action.